Where are you now?, Where do you want to go?, How to get there? and How to start?
I can help you answer these questions regarding the digital transformation of your SME in Mexico. This involves overcoming budget constraints and addressing inadequate infrastructure with limited support and human resources. The process includes assessments, developing a clear business strategy and roadmap, implementing flexible infrastructure, and suggesting proofs of concept that serve as lighthouses.
Where Are You Now?
To begin, a Digital Transformation Maturity Assessment (DTMA) evaluates the SME´s current digital maturity across three main areas: people/culture, processes/structures, and technologies. Assessing people and culture involves understanding the existing digital skills and cultural readiness within the organization. Evaluating processes and structures focuses on their efficiency and adaptability. Assessing technologies measures the current state of the technological infrastructure. The primary benefits of DTMA include identifying digital capability gaps and providing a baseline for progress.
Where Do You Want to Go?
Developing a digital transformation strategy for your SME goes beyond mere DTMAs, which are often used for cross-selling and up-selling opportunities rather than addressing core business problems. The strategy should focus on staying relevant, competitive, and innovative amidst various factors. It aims to meet business goals and unlock new value by making data-driven decisions, improving customer experience, increasing operational efficiency, optimizing core and business processes, reducing costs, and supporting new business models.
How to Get There?
A Digital Transformation Roadmap (DTRM) for your SME outlines the steps needed to achieve digital transformation goals. It involves defining both short-term and long-term goals and identifying the necessary technologies to meet these objectives. The roadmap sets specific milestones and timelines to track progress and plans for necessary resources, including budget, personnel, and technology investments. Additionally, it identifies potential risks and develops strategies to mitigate them. The main benefits of DTRM are ensuring a cohesive digital transformation, prioritizing initiatives based on business impact, and providing a clear, structured approach. The methodology used of six steps and its based on the T-plan methodology developed by Cambridge University.